Terms of service

Terms of Service

Welcome to Soul Stain! By accessing or purchasing from our website, you agree to the following terms.

1. General

This store is hosted on Shopify and fulfilled through Printify. By using our site, you confirm that you are at least the age of majority in your state/country, or have consent from a parent/guardian.

2. Products & Orders

  • All items are made to order and may have slight variations.

  • We reserve the right to refuse or cancel an order for any reason, including suspected fraud.

  • Prices are subject to change without notice.

3. Shipping

  • Processing time is typically 2–7 business days before shipping.

  • Shipping times vary by location and carrier. We are not responsible for delays outside our control (weather, customs, postal issues).

4. Returns & Refunds

  • Because products are made to order, we do not accept returns or exchanges for buyer’s remorse, sizing, or color preference.

  • Defective, misprinted, or damaged items will be replaced or refunded. Please see our Refund Policy for details.

5. Accuracy of Information

We make every effort to display products and descriptions accurately. We are not responsible for errors in pricing, availability, or product information.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of our products or services.

7. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our site means you accept any changes.